Showing posts with label CFPB. Show all posts
Showing posts with label CFPB. Show all posts

Tuesday, February 10, 2015

Reflections on NADA Week 2015, San Francisco

Ruggles based on a column in Wards
minor additions by Smitka

There was a lot going on in San Francisco in January. The week began with the American Financial Services Association (AFSA) conference. Following that, J. D. Power and Automotive News held conferences on the same day, while at the same time, NADA workshops were in session. There was simply no way to take it all in so I’ll only comment on the high points of sessions I attended.

AFSA:

Notably absent from the AFSA conference was the Consumer Financial Protection Bureau. I got the impression they weren’t invited and wouldn’t have come anyway. Last year, CFPB’s Patrice Ficklin addressed a packed room. Since last year’s event, AFSA commissioned a scholarly study, conducted by the highly regarded Charles River Associates, that isn’t kind to CFPB’s suspect methodology called Bayesian Improved Surname Geocoding (BISG) which CFPB uses to “prove” unintentional “disparate impact” discrimination. One gets the impression that zealots at CFPB see discrimination behind every tree and will stop at nothing to “prove” it. According to the Charles River study as summed up in an AFSA bulletin, “BISG estimates race and ethnicity based on an applicant’s name and census data. AFSA’s study calculated BISG probabilities against a test population of mortgage data, where race and ethnicity are known. Among the findings:

• When the proxy uses an 80% probability that a person belongs to an African American group, the proxy correctly identified their race less than 25% of the time.

• Applying BISG on a continuous method overestimates the disparities and the amount of alleged harm and provides no ability to identify which contracts are associated with the allegedly harmed consumers.”

To say that race and ethnicity is “known” in the case of mortgage data is a HUGE stretch as mortgage applicants are asked to “self describe” their race and ethnicity without any objective standard. For example, if a person is ¼ Native American, ¼ Asian, and ½ African American, what objectively is their race? People have a variety of motivations for how they will answer such a question. And with no objective standard, the margin of error is impossible to calculate.

Yet, no lender will stand and fight CFPB in court. CFPB knows they have an immense intimidation element working in their favor, and they leverage it at every turn.

Having said this, CFPB has done a lot of good in some areas. But attempting to prove discrimination where there is none is likely to cause a huge backlash that could overwhelm any good they might do.

MTV:

A highpoint at the NADA conference was a press conference presented by MTV. The attraction for me was that they stated up front that their research debunks the conventional wisdom regarding Millennials, who we are told are taking over the world. There is good reason to be suspect of research undertaken and then repackaged by people who know nothing about auto retail. We know that there are a LOT of Millennials out there. We know they will grow up and as they do, they will become more like the generations who came before them. And their children will complain about how stodgy they are.

One of the excellent points the MTV study makes is that there is a good reason Millennials tend to get their drivers license later than earlier generations. It has more to do with more restrictions imposed these days than in days past, not that Millennials have little interest in vehicles and are reluctant to drive. The study also showed that Millennials with both a drivers license and a vehicle drive a lot, in fact more than previous generations Baby Boomers and Gen Xers. So they'll need to replace their cars more often than other generations, good news for us in the business.

There are many who think Millennials are brats. The MTV study supported this, pointing out that this generation received a trophy for just showing up. “They want what they want when they want it,” said Berj Kazanjian, the Senior Vice President for Ad Sales Research for MTV. He said the study revealed a level of idealism on the part of Millennials. “They want things to be fair. They don’t want anyone to pay more or less for the same product.” I sat there thinking that this wasn’t sounding much different than what my own parents, who were raised during the Great Depression, sounded off about Boomers. Don’t idealism and being young go hand-in-hand?

The Q&A lasted long after the presentation officially ended and eventually turned into a spirited discussion. I mentioned my own “surveys” when I asked roomfuls of Millennials if they think 10% is a fair dealer gross profit on a new car. The consensus answer is that 10% is “fair.” This coincides closely with TrueCar’s survey which shows consumers think 8% is fair. But when I ask the same room if a $3000 profit is “fair,” the tone of the room changes instantly and I hear comments about car dealers being cheats and liars. The MTV presenters thanked us for “keeping them honest.” While I think their research shows interesting results I do think they need to enlist the input of someone who understands automotive retail to frame questions in a way relevant to the industry, and thus translate what customers mean in our context as opposed to the words they utter as general principles.

At least it seems that MTV isn’t interested in selling their advice to dealers on a consulting basis like many who conduct self serving research. They just want to sell some advertising. They may not feel it's worth their trouble to restructure their survey on our behalf, but we benefit from their not trying to spin the data to drum up our business.

Oil Economics:

It is always interesting to hear economists provide their SAAR predictions for the coming year. There was a lot of talk about oil economics and how the current low price of fuel at the pump will impact the mix of vehicles sold. It seems apparent that small vehicles will need to be heavily incentivized to keep the assembly lines running and to minimize CAFE fines. This will reduce residual values on those vehicles. There were some estimates on how long the moderate fuel prices will last, up to 24 months. As someone who was raised in the oil patch to an oil company family I have watched OPEC curtail its own production to maintain price equilibrium. In fact, they produce about the same amount of oil today as they did 40 years ago when the population of the earth was half what it is today and consumption much less than today. This is despite the fact that OPEC had 5 members then, and 12 today. However, OPEC has on occasion allowed the global market price of oil drop to drive out high cost competitors. They are the low cost producer and Saudi Arabia is sitting on around $700 billion in dollar reserves. I recall distinctly the oil glut of the mid 1980s. The economies in oil patch states took major hits. There were huge numbers laid off from various oil companies during that era. Just last week Schlumberger announced a layoff of 9000 workers.

It is hardly a surprise when a cartel acts like a cartel. Frackers, sand and shale producers, ethanol producers, EV car manufacturers, battery makers, etc. will take a hit. With the world market price of oil below the cost of production where would Keystone get the traffic it needs to pay its debt service?

The issue in the U.S. has NEVER been our dependence on foreign oil. The issue is our dependence on the global market price of oil as controlled, or at least heavily influenced, by OPEC. Does anyone think an American oil company would sell its oil to American consumers for less than the global market price? In fact we know the answer, because when we tried price caps in the 1970s, the response of the industry was to leave oil in the ground.

Oil is a fungible commodity. It makes little difference from a price standpoint if the fuel we put in our cars came from a foreign country. Yes, it is always nice to keep money at home, and with all things being equal, the transportation advantages means a lot of domestic oil stays home. But that doesn’t have a major bearing on the price.

Saudi Arabia finds itself in an interesting position. The Sunni Saudis aren’t fond of their Shiite Iranian OPEC partners. Through their policies they cooperate – though that is likely not their primary motive – with the U.S. Government in its sanctions against Iran for its nuclear program as well as its financial support of terrorist groups in the region. Their policies likewise support the Administration in its desire to curtail the oil revenue of ISIS. Their policies, intentionally or otherwise, reinforce our sanctions on Russia over its Ukrainian incursion. The low price of oil doesn’t help Venezuela either, something that might please the Administration. Low fuel prices will give the U.S. economy a real shot in the arm and it could carry through the next election cycle. The EU may avoid another recession, which also helps the U.S. At the same time, the Saudis are accomplishing what they wanted to accomplish all along, which is to force high cost producers to fall by the wayside. As production wanes, the global market price will rise on its own. It will take time for it to come back online. During previous periods of “glut, many ethanol plants went bankrupt. It may well happen again.

The Administration will have to bite its tongue as their alternative fuel initiatives will become less interesting. There will be less conservation. CAFE might have to be revisited. There are rumors of EV inventory piling up. Of course we find an emphasis on fuel efficiency in the policies of Europe, Japan and China. That leaves pressure on American producers, from Toyota to GM, to engineer and make fuel efficient, and hence often small, cars and light trucks. They would really like to add US volume to spread their cost base. So there are lots of tensions building.

My best guess is we will see moderate oil prices for 24 months or longer barring anything unforeseen.

Friday, March 7, 2014

The Consumer Financial Protection Bureau (CFPB) threatens Small Business

Ruggles/Banks 14 Feb 2014
AFSA 2014 Working Paper

The CFPB, created as a part of the sweeping Dodd - Frank Act, recently entered into a “consent agreement” with ALLY Bank. Penalty and restitution amounts to $98 million, plus ongoing costs mandated by the CFPB to ensure continued compliance with the “agreement.” According to the CFPB’s “methodology,” it was alleged that ALLY Bank was guilty of facilitating discriminatory lending practices that led to marginally higher interest rate markups by car dealers to certain “protected classes.”

Don’t assume that the CFPB has any direct method to identify who is a member of a “protected class.” The “methodology” used by the CFPB to determine who is and isn’t a member of a “protected class,” which is a narrow legal definition, is discussed later in this article. To call their methodology “imaginative” is an understatement. The CFPB finds fault in ALLY’s business practice of charging dealers a “Wholesale Interest Rate” and allowing them to mark it up on a case by case basis based on what can be negotiated with each borrower. This is common practice in the auto industry and lenders are referred to as a "finance source-assignees". According to the CFPB, this creates a system that imposes a “disparate impact” on certain protected classes even though there is absolutely no demonstrable intent to discriminate.

...The CFPB affects auto finance in ways hard to predict...

The theory of “disparate impact” holds that actions by business may be considered discriminatory and illegal if they have a disproportionate "adverse impact" on members of a minority group, or "protected class." It makes no difference if there was intent to discriminate under this theory. Discriminating against credit applicants is prohibited pursuant to the Equal Credit Opportunity Act (ECOA) and its corresponding regulation, Regulation B, on the bases of race, color, religion, national origin, and other factors that determine a “protected class.” “Reg B,” as it is usually called, states that this prohibition applies not just to intentional discrimination, but also to credit practices that result in a negative “disparate impact” on consumers based on one of these prohibited factors.

So what does any of this have to do with small business? Isn’t ALLY Bank a large financial institution, not a small business? Despite the fact that the damages and penalties are levied against ALLY Bank, it is auto dealers who are the CFPB’s real target. ALLY Bank didn’t originate any of the Retail Installment Sale Contracts the CFPB calls “discriminatory.” Auto dealers ALLY Bank has a relationship with and reassigned loans to ALLY originated the Retail Installment Contracts did. According to the CFPB, ALLY’s alleged transgression is facilitating that “discrimination.”

The CFPB has been rattling its sabre in the direction of auto dealers since its inception despite the fact that Congress was specific in NOT giving the CFPB authority over them. The CFPB was, however, granted authority over Buy Here Pay Here (BHPH) auto dealers, who are finance companies as much as car dealers, based on a very narrow legal definition. The exception to direct CFPB authority applies to auto dealers who sell or assign their Retail Installment Sale Contracts and Lease Contracts plus maintain repair facilities. If those two conditions aren’t met the dealer is subject to the CFPB. That leaves the BHPH dealers. But that’s not what this is about. CFPB is clearly making an “end run” around Congressional intent in its pursuit of the auto dealers over which it was denied authority.

So how does the CFPB regulate businesses over which it has no direct authority? They do so by prosecuting the finance sources with whom auto dealers do business, such as ALLY Bank. After the recent ALLY Bank consent agreement, there are now a host of other finance sources preparing for a costly CFPB assault. Auto dealers “buy” or “obtain” the loan money from finance sources at a discounted “Wholesale Rate,” then “resell” it at a “Retail Rate after adding in a “Retail Margin.” This occurs on a deal by deal basis. Auto dealers try to maintain an average “Retail Margin” to fund their origination operation and provide a return. Dealers are able to obtain the “Wholesale Rate,” which consumers typically do not have access to, because of the large volume of auto loans they control as well as the loan origination costs they save for lenders. The Retail Rates charged to consumers aren’t rigid or set from finance source to finance source. To do so would involve illegal collusion and collaboration prohibited by federal antitrust law and enforced by the Federal Trade Commission (FTC) and the U.S. Department of Justice (DOJ). The basic federal law prohibiting "price fixing" is the Sherman Antitrust Act. “Price fixing” is generally defined as any combination, contract, agreement or arrangement, express or implied, the purpose and effect of which is the fixing, raising, depressing, pegging, or stabilizing the price of a product or service.

The current finance source/auto dealer financing system is referred to as “Indirect Lending.” Finance sources compete for business based on a variety of issues which include interest rate, amount advanced, term allowed, the option of payroll deduction, and automatic bill payment and other conveniences. After being quoted an interest rate for auto financing, prospective borrowers can decline, make a lower offer, a higher offer, arrange for their own loan, or pay cash. Consumers are free to leave and shop for a financing deal they prefer. To presume that consumer financing decisions are based solely on interest rate is inaccurate and uninformed. Consumers frequently opt for a higher interest rate deal if they have a strong affinity for a particular lender, often based on previous relationship. Sometimes that consumer choice results in a higher or lower “Retail Margin.” None of this has anything nothing to do with gender, race, country of origin, etc. Consumers are not “charged” an interest rate by auto dealers. There is frequently negotiation involved as well as options presented that consumers select from.

Auto dealers are often able to arrange financing for borrowers the borrowers couldn’t arrange for themselves. Dealers are often able to accomplish this by “packaging” less palatable deals with “gold plated” deals and shrewdly shopping the “package” to various finance sources. Sometimes this results in an approval the consumer might not have been able to find for themselves. It can also result in the consumer obtaining a better credit tier than they could get on their own, resulting in a lower interest rate. Dealer financing provides convenience to vehicle buyers, saves lenders time and money, allows more vehicles to be sold, and a host of other benefits.

To be clear, no consumer is forced to take advantage of dealership financing. Each deal stands on its own. Some dealer financing deals are more expensive for consumers than they might find on their own. Many are less. Dealers sometimes use their “wholesale rate” for negotiating purposes when the negotiation is particularly rate sensitive. An interest rate close to or equal to the wholesale rate might be used to secure a particular deal in a highly competitive market.

According to the CFPB, ALLY Bank dealers charged certain protected classes more “Retail Margin” than others. According to CFPB methodology used to identify members of “protected classes,” “Blacks” were charged 29 basis points more “Retail Rate Margin,” Hispanics 21 basis, and Pacific Islanders 20 basis points more Rate Margin than the market overall. To put this into actual interest rates, 29 basis points equates to .29%, less than a third of a percent. On a 60- month auto loan of $18K, this amounts to about $2.25 per month. For the transgression of allowing their dealers to negotiate “Retail Margin” from their “Wholesale Rate" at the dealers’ discretion, ALLY Bank has been levied a total of $98 million in damages and penalties, plus ongoing compliance costs going forward. Had all of ALLY Bank’s dealers charged the same “Retail Rate Margin” to ensure everyone would have paid the same margin, the Federal Trade Commission would have had them all for collusion, collaboration, and price fixing. The only way this wouldn’t hold true would be if auto dealers charged no margin at all. Perhaps that is the CFPB’s objective?

In addition to the damages and penalties charged, ALLY Bank has been branded a “discriminator.” CFPB Director Richard Cordray’s remarks on the matter are at the link on the CFPB web site: http://www.consumerfinance.gov/newsroom/prepared-remarks-of-directorrichard- cordray-on-the-ally-enforcement-action-press-call/

Those familiar with the issue of auto dealer indirect lending will note that Director Cordray referenced ALLY Bank “sharing in the profit” of auto dealer “Retail Margin.” This is just not true. There IS a program available to auto dealers where they can give up a percentage of their “Retail Margin” to ALLY Bank and in return be indemnified against unearned interest charge back in the case of an early payoff. This is NOT “sharing the profit,” despite Director Cordrays's incorrect characterization. Most Retail Installment Contracts are paid off early, resulting in a return to the consumer of unearned interest (unearned by the finance source) which is calculated into the payoff. Any dealer "Rate Margin" margin is also unearned in this case and is charged back to the dealer. Through the indemnification agreement, the auto dealer receives the discounted interest reserve upfront without having to wait until the contract "earns out" to full term.

Many believe ALLY Bank was targeted because the government still holds a substantial stake in the company. ALLY needed to be granted bank holding company status to allow them to float an Initial Public Offering (IPO) to raise capital to buy out U.S. Government ownership, making them a rather easy target for the CFPB. ALLY acquiesced to CFPB pressure, providing CFPB a precedent to use to hammer its next targets. Some might read this as “extortion.” If you are engaged in small business or lending and you aren’t getting alarmed yet, read on.

Some borrowers aren’t as sophisticated as others, and the best negotiators tend to get the best deals. Financially astute White borrowers get better interest rate deals than less financially astute White borrowers. For examples, informal observation indicates that uneducated “White” farmers and ranchers do particularly well versus educated White factory workers because barter and negotiation is baked into their culture. The same is true of “Black” borrowers. I use the term “Black,” because “African American” isn’t even accurate in this case. The CFPB doesn’t seem to be concerned if one is an actual “American” or U.S. Citizen. In fact, the CFPB’s “methodology” in determining who is what in regard to “protected classes” is so nebulous as to have incited pointed questions from Congress on the matter. What IS clear is that one could slice and dice the general population and find “discrimination” anywhere, even among those in the “protected classes” themselves or the control group.

The CFPB says it wants all borrowers to be treated the same as it pertains to “Retail Margin.” They freely acknowledge that the indirect dealer lending model provides value to consumers. But to treat all borrowers the same would require collusion and collaboration. And that attracts FTC attracts FTC scrutiny unless auto dealers’ option to mark up rate or make fees is completely eliminated. If dealers weren’t able to finance their indirect loan operations through "Retail Margin", it could lead to consumers being on their own when financing a vehicle. That would most certainly harm consumers. Even if it were legally possible to charge all borrowers the same, to do so would punish those who put in the time to do the work and research to became financially astute while rewarding those who don’t.

Allowing finance sources to offer “flat fees” has been discussed by some at the CFPB in open forum, including at the recent American Financial Services Conference held in New Orleans in January 2014. But if all lenders charge the same “flat fee,” at either the lender or dealer level, the same problem with collaboration and collusion arises. If it could be shown that dealers placed financing with lenders paying a higher flat fee than others, the same possibility for unintended “disparate impact” still exists. This is the very definition of “conundrum.”

About the CFPB’s methodology to determine who is a “protected class:” The following is taken from the CFPB website and was authored by Patrice Ficklin, Assistant Director for Fair Lending, who addressed the recent AFSA conference:

“Let’s say a responsible auto lender wanted to make sure that their female customers are not paying more for a loan than similarly-situated men. Before analyzing the pricing patterns, the lender needs to calculate the likelihood that a borrower is male or female. Without actually recording the gender of each borrower, to substitute, or “proxy,” for gender, responsible lenders often rely on a first name database from the Social Security Administration. The public database contains counts of individuals by gender and birth year for first names occurring at least five times for a particular gender in a birth year. Using statistics, they can determine a probability that a particular applicant is male or female based on the distribution of the population across gender categories for the applicant’s first name.

There are a greater variety of methods to proxy for race and national origin. One method used by lenders to check the probability that an applicant is Hispanic or Asian is to use the last name database published by the Census Bureau, in which the Census Bureau reports, by race and national origin, the percentage of individuals with a given surname. Another method to proxy for race and national origin uses the demographics of the census geography (e.g., census tract or block group) in which an individual’s residence is located, and assigns probabilities about the individual’s race or national origin based on the demographics of that area as reported by Census. This method is also used to proxy the probability that an applicant is African American, and it can be used to proxy for other racial and ethnic groups as well.”

As a matter of record, census questionnaires allow respondents to “self identify.” Many respondents simply decline to respond to the census questionnaire, preferring to take the chance of paying a fine than to answer questions they deem inappropriate. Some recall Japanese Americans being interred in camps during World War II as a result of how they answered census questions. Others have their own motivations. In short, there is a huge margin of error in the CFPB’s “proxy methodology.” Do reasonable people think CFPB’s methodology is accurate enough to determine that an additional third of a percent of interest rate was charged to a protected group resulting in a $98 million assessment? Shouldn’t the consumers’ remedy to perception of “unfair interest rate pricing” be to not do business with the establishment, and to take their business elsewhere?

Two letters have been sent to CFPB by members of Congress on the issue of CFPB using this so called “proxy methodology” for determining who is and isn’t a member of a “protected class.” One letter was from 35 Republican members of Congress. Another letter was sent on the same issue by 13 Democratic members of Congress. According to Buckley and Sandler LLC, “The Republican letter takes issue with the CFPB “initiating a process without a public hearing, without public comment, and without releasing the data, methodology, or analysis it relied upon to support such an important change in policy. The letter notes that “allegations of disparate impact do not involve intentional conduct, but instead consist solely of “statistical analysis of past transactions” and that any model assessing such impact must be reliable and accurate. Because the guidance fails to disclose the model for assessing fair lending violations, Congress requested the CFPB provide all pertinent details regarding its methodology to evaluate whether the statistical model supports its supervision and examination of financial institutions.” The firm describes the CFPB response to the Democrats' letter as, “short on the specifics behind the methodology used.”

Take the case of one of the authors if this piece, whose wife is Japanese but her last name is Ruggles. How does the CFPB know she is Japanese from that? Ruggles is the last name of a famous African American. Is he regarded as Black by CFPB "proxy methodolgy" as if his last name was Jefferson or Washington? He has many relatives who are of mixed race. Some look “White” with Hispanic last names. Some look Hispanic and have “White” last names. Some are Native American mixed with other races. There is just too much at stake and too much margin of error for a powerfulgovernment agency to use “voodoo methodology” to label a legitimate businesses as a “facilitator of discrimination” and assess penalty and damages, especially when the alleged misdeeds weren’t even committed by them in the first place?

The CFPB, created by Congress under the Dodd- Frank Act and signed into law by President Obama, who touts the benefits of "transparency," is anything but. They refuse to give more than very general explanations of the so called “proxy methodology” they use in determining who is a member of a “protected class.” This enables them institute witch hunts at will. They claim they will accept solutions to the perceived problem as long as those solutions are “data driven.” But they have themselves proven an uncanny ability to parse data in such a way as to prove discrimination where none exists.

If you have followed us this far, please follow us further into the “tall grass.” As mentioned previously, the CFPB is not empowered to regulate auto dealers, with the previously mentioned exception for Buy Here Pay Here auto dealers. Other than that, the CFPB can only directly regulate lenders, in this case "finance source-assignees." Imagine, if you will, two auto dealers. One is in Iowa, a low cost market with mostly “White” consumers. The other is in Los Angeles, a high cost market made up primarily of “protected class” consumers Each dealer holds their own “financing paper” in house, advancing his/her own money to make auto loans. The dealer approves the credit, takes the risk, advances the money, holds the Retail installment Sale contract and collects the monthly payments. No "finance source-assignee" is involved at this point. The dealer in Iowa charges his/her borrowers 5% per loan. The Los Angeles dealer charges 7%. No law has been broken even though the LA dealer is charging “protected classes” an extra 2%. After a couple of years, the dealer in LA finds a need for additional working capital and sells off some of his/her retail installment contracts to a finance source. At that point a law has been broken as the finance source has now become complicit with the dealer for “facilitating discrimination” under “disparate impact.” The CFPB can get at the auto dealer by penalizing the lender.

Noted auto industry analyst and columnist Jim Henry points out in a recent Automotive News article that ALLY Bank contends that it is not discrimination for a dealership in a high-cost metro area to charge a higher rate than a dealer in a low-cost area. Yet when those loans are analyzed side by side, it could look like the high-cost dealer is practicing discrimination. The CFPB analyzes lenders' loans on a dealership-by-dealership and portfolio wide basis. A logical question might be to ask if a higher concentration of “protected class” consumers live in high cost markets and if CFPB methodology takes this into account? It doesn't appear they have.

At some point, I am hoping that some readers have figured out that it just isn’t small business auto dealers being threatened. If the CFPB remains unrestrained, where will it stop? Boat, RV, mobile home, water sports, and motorcycle dealers may all come under the same scrutiny, as may new home sellers and their finance sources. Even if there are no financing issues the CFPB, can take action against any business where pricing is negotiated and the product is financed using the theory of “disparate impact.”

Terrence O’Loughlin, J.D., MBA, and Director of Compliance and Integrated Document Solutions for Reynolds and Reynolds Company makes the following observation: “The theory of Disparate Impact, a lame legal concept to be sure, won’t be limited to only auto dealer interest rate reserve but will be applied to other products and services where merchants have leeway as to pricing their goods. Ancillary products of all sorts will be scrutinized and perhaps prosecuted by the CFPB.”

There are many who expect both the theory of “disparate impact” and CFPB's “proxy methodology” to fail in a legitimate court of law. The CFPB seems to be going out of their way to avoid such a court test. Imagine ALLY Bank being required to pay out millions in restitution, then a court makes the reasonable ruling that “legal intent” has to be proven before penalties can be assessed and damages can be awarded. Does ALLY Bank get its money back? Reasonable people might think a court should weigh in BEFORE the CFPB gathers any more steam. The CFPB has been quite nimble in avoiding court by entering into negotiated “consent agreements” with targeted finance sources who don’t want the cost and hassle of going to court.

Thomas B. Hudson is a partner at the Hudson Cook law firm, specializing in CFPB and automotive compliance issues. He observes that the potential heavy costs of compliance with such a nebulous piece of regulation will most certainly be passed onto consumers.

No one we know in the business of selling and financing motor vehicles is interested in discriminating against anyone. There ARE credit and finance abuses that need to be scrutinized. There is a lot of very worthwhile work to be done by the CFPB. For example, any mistreatment of military personal is not to be tolerated. But the business model of indirect lending among finance sources, auto dealers, and consumers isn’t “broken” and doesn’t need “fixing.” It works well the way it is. What is taking place is a CFPB witch hunt that begins with a preconceived notion and parses data backwards to “prove” that conclusion.

There are legitimate market forces at work in the auto financing space that negate the need for government regulatory over reach to fix a “problem” that doesn’t exist. There are numerous companies using available technology to identify consumers who might have agreed to a higher than market interest rate on an auto loan. In some cases, the consumer’s credit score has improved since they signed their original loan, qualifying them for a better current interest rate. These independent companies identify these consumers, contact them, and refinance their loan to lower the borrower’s interest rate and monthly payments as the market permits.

In the case of any financing, the “deal” isn’t complete until the loan is paid off. Consumers are free to pay off and/or refinance auto loans at any time whether or not they are contacted by a refinancing company. No consumer is forced to agree to a deal he/she doesn’t want. Knowledge of these market driven facts keeps competitive pressure on dealers without unnecessary and frivolous regulation.

In summary, auto dealers and their finance sources are under attack by a government bureau with immense authority and no Congressional oversight. The CFPB’s funding doesn’t come from Congress; it comes from the Federal Reserve Bank. There aren’t a lot of people ready to jump to the defense of auto dealers, but there might be when it comes to other types of lending and small business. The current CFPB initiative is destructive and wrong. They have auto dealers and their finance sources in an impossible situation with little recourse. CFPB over reach isn’t likely to end here.

Additional Notes:

Another situation arises when an aggressive dealer meets a consumer with good credit and a severe negative equity situation in their trade in. They have been approved for financing by lenders but lack the cash to get the deal bought based on lender advance calls. They consumer has usually visited a host of dealers and lenders trying to get a deal approved. The aggressive dealer might alter the trade allowance and actually lose money on the front end of the deal, while making it up on the back end. In some cases, the borrower might pay off early and the dealer eats his loss when the back end is charged back. But on balance, the dealer will do deals other dealers won't and most will "stick." An ardent practitioner of this approach is Larry van Tuyl. His group does a lot of these kinds of deals. The consumers love them for getting their deal done when everyone else passed, while their competitors hate them. Larry's approach penetrates the market, gets the trade, still makes money, and gets the additional service and warranty business. These are usually high CSI score deals. I wonder if CFPB has measured the incidence of extreme negative equity of consumers at large versus negative equity of protected class members? I doubt it.

Friday, February 21, 2014

Federal Agency Should Stop Playing Guessing Games

David Ruggles

Here I'm posting a few points I made in "Federal Agency Should Stop Playing Guessing Games" published February 21st in WardsAuto.com. You can read the full article on Wards.

The Consumer Financial Protection Bureau has socked Ally Bank with $98 million in penalties and restitution requirements as part of a consent agreement stemming from unintended discrimination involving dealer-assisted car loans.

Ally facilitated discrimination, according to a CFPB analysis using “proxy methodology” that presumes to determine who is and isn’t a member of a government-designated “protected class” by means of a borrower’s first name, last name, zip code and other variables.

....

So here’s a solution.

First, the CFPB should provide access to their proxy methodology so dealers can analytically determine up front who is and isn’t a member of a protected class.

....

Second, the CFPB should prescribe exactly what special treatment it wants protected- class members to receive. It can be business as usual for everyone else.

Absent this, the CFPB should leave the current system of indirect lending alone with the understanding that the bureau’s inaccurate proxy methodology has only turned up the possibility of the miniscule potential rate markup overcharge of a third of a percent. That certainly is within the margin of error for so imperfect a system designed to identify protected-class borrowers.

If the CFPB wants to institute a protected-class database, it should do so using actual data, rather than the guesswork it has been employing so far.

A line that got lost in editing:

"I can't wait to get my "protected class" membership card for being 65 and being bald." Another deletion included a reference to "SWAG," a term not deemed appropriate for a trade publication.

Comments Welcome! There will be a lot more published on this issue in the coming days.

Saturday, March 9, 2013

Rate Markup, the CFPB, and Common Sense

David Ruggles, first published in Auto Finance News
Auto industry finance experts agree that the Consumer Financial Protection Bureau will eventually turn its focus to rate markup on dealer arranged finance contracts. Consumer advocates bring up anecdotes of what they refer to as “rate gouging” as proof regulation is needed. David Robertson, President of the Association of Finance and Insurance Professionals, points out, “There is no empirical evidence that consumers who use auto dealer arranged financing pay higher interest rates than other auto loan borrowers.” But Dodd Frank has already imposed similar legislation on the mortgage business capping rate markup and broker compensation.
The threat that the CFPB may take away the opportunity for dealers to make “rate spread” is an emotional issue, if only for the sake of principle. According to Terry O’Loughlin, director of compliance for Reynolds and Reynolds Co. (www.reyrey.com), “The CFPB would more effectively advance consumer interests if it identified serious problems to police. It is attempting to provide a solution to a problem which doesn’t exist. There is nothing preventing consumers from shopping rate. In fact, it has never been easier for them. Often, dealers are able to gain financing for consumers they couldn’t arrange for on their own.”
Despite the fact that auto industry is dug in against regulation of rate markup, there is another way of looking at the issue. Highly respected Finance and Insurance trainer, George Angus, training director for Team One Research and Training, provides perspective. According to George, and others who agree with him, myself included, making excessive rate mark-up is counterproductive, perhaps even “stupid.” In fact, George used that exact word to describe the consequences of excessive rate markup to an enthralled group at last summer’s F&I conference held in Las Vegas. It is dealer compensation plans for their F&I producers that are the problem.
Why is excessive rate markup “stupid?” Increasingly there are companies like Rate Genius, who contact borrowers with an offer to pay off their “unnecessarily high interest rate” auto loan and replace it with a more “market rate” contract, thereby reducing the consumer’s monthly payment. They represent the market at work. Rate Genius, and the others, have every right to do what they do. Depending on how long after the original bank contract has been signed by the consumer at the dealership, and the dealership’s underlying agreement with their lender, the dealership may or may not receive a charge back to their interest reserve. The lender certainly takes a hit. It is quite likely that the dealership experiences a chargeback on other products sold and added on to the contract being paid off by Rate Genius and the others, and replaced with their own products.
The real damage is done to the relationship between the consumer and the dealership. What are the chances the consumer will return to the dealer for another vehicle? What are the chances the consumer will speak well of the dealer who charged them the “excessive rate” to their friends and associates?
Paying the F&I department based on income PVR (Per Vehicle Retailed) encourages charging higher than market rates that can end up in premature borrow payoffs, chargebacks, and hard feelings on the part of the dealer’s customers. Angus suggests paying F&I producers based on finance penetration and a formula based on the number of products sold per deal.
Our industry needs to tend to this issue for reasons of common sense, before the CFPB gets involved.